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What is the maximum time allowed for a licensee to receive a complaint before it must be acted upon?

  1. 5 days

  2. 10 days

  3. 15 days

  4. 30 days

The correct answer is: 10 days

In Tennessee, once a real estate licensee receives a complaint, they are required to act upon it within a maximum timeframe of 10 days. This regulation ensures that complaints are handled promptly and appropriately, reinforcing the accountability of licensees to maintain ethical standards and respond to potential issues raised by clients or the public. Timely action helps to uphold the integrity of the real estate profession and fosters trust within the market. Understanding this timeframe is crucial for real estate professionals, as it underscores their responsibility to manage their practices diligently and respond to concerns raised effectively. This requirement also aligns with broader regulatory guidelines aimed at protecting consumer interests and ensuring compliance with state laws.